Terms and Conditions of Carl Dick GmbH


1. Areas of Application of Terms of Business

These terms apply to all orders received by the Carl Dick GmbH, Brauhausstr. 13 in 82467 Garmisch-Partenkirchen, as described in the second paragraph. Any orders accepted by us imply that a purchase agreement is now in place between you and us which includes all conditions stated in this document. Any other conditions are not applicable, notably any deviations of the following conditions, unless they are explicitly stated in writing. Different or additional agreements, in particular, purchasing conditions of the buyer, bind us only if we have it in writing.

2. Orders

We can only accept your orders if you are 18 years of age and if you can provide proof of a commercial license or your website.

You can submit your orders as follows:

  • Through our online shop 
  • By email service@carl-dick.de
  • by telephone +49 (0) 8821 9692971 Monday through Friday from 9 am until 17 pm.
  • By written order, sent by fax to our fax number +49 (0) 8821 9692975.
  • By written order to our mailing address Brauhausstr. 13, 82467 Garmisch-Partenkirchen.

By ordering you have agreed that the data contained on the order form will be stored, processed, and used to fulfil the order. Your order is an offer to conclude a contract of sale in accordance with these terms and conditions. We assume no obligation to accept your order. If we accept your order, we will send you an Order Confirmation by fax, post, or email. The carrying out of an order through delivery of the ordered goods is considered a confirmation of the order. In the event we cannot accept the order, we will inform you by phone or e-mail.

3. Pricing

The price always corresponds to the valid pricelist of the day the order was made. The prices are net prices including value added tax in €. Costs for shipping and handling are free, if the order is more than 180,00 Euro, net (Germany only).

4. Delivery

Whenever possible, we will deliver incoming orders immediately. If we are not in the position to deliver immediately, for reasons outside of our control, you must provide us with a reasonable period of grace. We reserve the right of partial delivery and invoicing. If we do not deliver the ordered goods within 30 days of submission of the order, you are entitled to cancel. If case the assortment as displayed is not currently in stock, we will deliver as it becomes available. There is no claim for delivery as shown in the shop. We will always try to deliver the best possible assortment. As soon as the products leave the warehouse in Garmisch-Partenkirchen, ownership or any threat to the ordered products is transferred to you.

5. Methods of Payment

Deliveries are generally only by prepayment, unless other arrangements have been made. The ordered products will be shipped once payment is received. The bill and any other payment requests are sent to the billing address shown on the order form. Existing clients, public institutions, and large companies can be invoiced upon delivery. Other payment agreements must be approved by the Carl Dick GmbH writing.

6. Your Obligations after the Sale

You are obliged to check the products immediately after receiving them to determine if the delivery is correct and complete. You also agree to abide by the provisions of the Foreign Trade Law as it applies to import / export business.

7. Complaining

Please complain the delivery between 8 days after delivery..

8. Ownership Proviso

We retain our right to ownership of the delivered goods until we have received payment in full. If you are B2B, we retain ownership of the delivered goods until such time when all the outstanding payments and obligations are resolved. Any actions indicating a breach of contract, particularly late payment or suspension of payment, means that we have the right to take back the merchandise at your cost or to demand the transfer of any possible claims in the involvement of a third party. We are entitled to use the appropriated merchandise as we see fit and to satisfy any outstanding obligations through their sale. If seizure by a third party is requested or the value of our property is somehow affected, the buyer is obligated to inform us immediately. In case of occurring payment difficulties our merchandise has to be isolated from any other products.

9. Warranty

In all the goods from our shop are legal warranty rights.

10. Trade Place and Jurisdiction

Only German law applies. The jurisdiction for all of the contractual issues, directly or indirectly resulting in disputes, is Garmisch-Partenkirchen. Trade place is Garmisch-Partenkirchen.